Privacy Policy

Last updated: 1st July 2025

At TTECO Company Limited (“TTECO”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the information that customers, partners, and website users share with us.

This Privacy Policy explains how TTECO collects, uses, stores, protects, and handles information when you visit our website or contact us through the communication channels published on our website.

1. What this Policy covers

This Policy applies to information collected through TTECO’s website, including but not limited to:

• Contact Forms
• Consultation or Quotation Request Forms
• Information Submitted by Email, Phone, or Other Communication Channels Shown on the Website
• Technical Data Generated When You Access or Use the Website

2. Information we may collect

Depending on how you interact with us, TTECO may collect the following information:

Information you provide directly

• Full Name
• Company or Organisation Name
• Phone Number
• Email Address
• Contact Address
• Details of Your Inquiry, Service Request, Quotation Request, or Other Information You Choose to Send Us

Information collected automatically

• IP Address
• Browser Type
• Device Type
• Access Time
• Pages Visited
• Traffic Source
• Other Technical Information Needed for Website Operation and Security

3. How we use information

We may use the information we collect to:

• Respond to Your Inquiries, Requests, or Questions
• Provide Consultation, Quotations, and Customer Support
• Confirm Appointments, Transactions, or Cooperation Needs
• Improve Website Content, Performance, and User Experience
• Operate, Manage, and Protect Our Website and Related Systems
• Maintain Internal Records for Communication and Business Operations
• Comply with Legal Obligations or Lawful Requests from Competent Authorities When Required

4. When we may share information

TTECO does not sell or rent your personal information to third parties.

We may share information only where necessary, for example:

• With Authorised TTECO Personnel or Departments Involved in Handling Your Request
• With Service Providers Supporting Website Operation, Information Technology, Data Hosting, or Related Services, to the Extent Reasonably Necessary
• When Required by Law or a Lawful Request from a Competent Authority
• When Disclosure Is Necessary to Protect the Legitimate Rights, Interests, or Safety of TTECO, Our Customers, or Related Parties

5. How we protect information

TTECO applies reasonable measures to reduce the risk of unauthorised access, loss, disclosure, alteration, or misuse of information.

These measures may include:

• Restricting Access to Authorised Persons Only
• Controlling Access to Systems and Data
• Storing Information on Systems Appropriate for Operational Needs
• Reviewing and Addressing Security Risks When Necessary

However, no method of data transmission or storage can be guaranteed to be completely secure. For that reason, TTECO cannot guarantee absolute protection against every risk beyond our reasonable control.

6. How long we keep information

Your information may be retained for as long as necessary to fulfil the purposes for which it was collected, to respond to requests, support customer service, operate our business, or comply with applicable legal requirements.

When the information is no longer needed, TTECO may delete, destroy, anonymise, or otherwise dispose of it in an appropriate manner.

7. Cookies and similar technologies

TTECO’s website may use cookies or similar technologies for purposes such as:

• Remembering User Preferences
• Analysing Website Traffic
• Improving Website Performance and User Experience
• Supporting Website Security

You may adjust your browser settings to refuse or remove cookies. However, doing so may affect certain website functions.

8. Your rights

Depending on applicable laws and the circumstances, you may have the right to:

• Request Information About What Data of Yours Is Being Retained
• Request Correction or Updating of Inaccurate Information
• Request Restriction of Use or Deletion of Information Where Appropriate
• Withdraw Consent for Certain Processing Activities That Were Based on Your Consent
• Submit Questions, Concerns, or Complaints Regarding How Your Information Is Handled

TTECO will receive and review reasonable requests through the contact details provided below.

9. Links to third-party websites

TTECO’s website may contain links to third-party websites or platforms. TTECO is not responsible for the content, privacy policies, or data handling practices of those external websites.

We encourage you to review the privacy policy of each website before providing any information.

10. Updates to this Policy

TTECO may update this Privacy Policy from time to time to reflect actual business operations or internal management requirements.

The latest version will be posted on the website and will take effect from the date of publication unless otherwise stated.

11. Contact details

If you have any questions or requests regarding this Privacy Policy, please contact:

TTECO COMPANY LIMITED
Address: 1724A Pham The Hien Street, Binh Dong Ward, Ho Chi Minh City, Vietnam
Phone: (028) 38 123789 – 0944 123789
Email: hi@tteco.com
Website: https://tteco.com